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Privacy Policy

Last Updated: 15th January 2025

1. Information We Collect

1.1 Account Registration Data

• When you sign up using Google or Apple (or any supported social login), we collect basic profile information such as your name, email address, and profile photo.

1.2 Video Content & Uploads

• We collect and store videos that you upload or record within our platform for the purpose of providing AI-driven video optimizations. These videos may include audio and video content that can contain personal information if you include such information in your recordings.

1.3 Usage Data

• We automatically collect certain usage-related data whenever you interact with our Services, such as log files, analytics data (e.g., page views, clicks, and feature usage), and device information (e.g., IP address, operating system, browser type).

1.4 Payment & Subscription Data

• If you have a paid subscription, we may collect necessary billing information (handled by third-party payment processors) such as credit card details, transaction history, and subscription status.

1.5 Cookies & Similar Technologies

• We use cookies, web beacons, and similar tools to remember user preferences, understand how users engage with our Services, and tailor advertisements or communications. You can adjust your browser settings to refuse cookies; however, some features of our Services may not function properly if cookies are disabled.

2. How We Use Your Information

2.1 Service Provision

• We use your personal data (e.g., email, videos) to operate, maintain, and provide the features and functionality of our Services, including processing and optimizing videos.

2.2 Improvements & Analytics

• We may use aggregated or anonymized data from your videos, usage patterns, or AI optimization results to enhance and develop our AI models and product features.

2.3 Communications

• We may send emails or notifications about updates, new features, security alerts, or administrative messages. You can manage your communication preferences in your account settings.

2.4 Billing & Account Management

• For users on paid plans, we use payment information to process billing transactions and manage subscription levels (e.g., free vs. pro).

2.5 Compliance & Enforcement

• We may use your information to comply with legal obligations, resolve disputes, or enforce our Terms of Service.

3. How We Share Your Information

3.1 Service Providers

• We share information with third-party vendors who help us operate our Services (e.g., cloud hosting providers, payment processors, analytics services). These third parties are bound by confidentiality obligations and are only permitted to process your data on our behalf.

3.2 Legal Compliance & Protection

• We may disclose your information if required by law, subpoena, or in good-faith belief that such action is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to governmental requests.

3.3 Business Transfers

• If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

4. Your Choices & Rights

4.1 Account Information

• You can update your account profile and subscription settings in your account page.

4.2 Access & Control

• Depending on your jurisdiction, you may have the right to request access to or deletion of your personal information. Please contact us at info@aiframe.ai to exercise these rights.

4.3 Opt-Out

• You can opt out of marketing emails by using the "unsubscribe" link in the email or updating your preferences. However, we may still send you service-related messages.

5. Data Security & Retention

• We use commercially reasonable safeguards to protect your data. Despite these measures, no security system is impenetrable, and we cannot guarantee absolute security.
• We retain your information for as long as necessary to provide our Services or to comply with legal obligations, resolve disputes, and enforce our agreements.

6. International Transfers

• Your personal data may be transferred to and stored in countries other than where you reside. We take measures to ensure that data transfers comply with applicable data protection laws.

7. Children's Privacy

• Our Services are not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at info@aiframe.ai.

8. Updates to This Policy

• We may update this Privacy Policy from time to time. The most current version will always be posted on our website with the "Last Updated" date at the top.

9. Contact Us

• If you have questions or concerns about this Privacy Policy, please reach out to us at:
• Email: info@aiframe.ai